The problem was that the tournament site was 15 hours away at  Crooked stick in Indianapolis, 
Indiana. That is, if he believed some  prospects were less likely to purchase a Land 
Rover than other prospects  (e.g., how they dress, their race), his interactions would have changed. 
He  had no preconceived notions from past history. John went for it and drove that  
night to get there, in case he got the call.As fate would have it, John  
Daly made it into the tournament. With such expectations, he may treat some  prospects worse 
than others from the beginning. I treated everyone like a  world-class prospect". The other "normal" 
students received less  preferential treatment from the teachers. However, he walked to the first tee  
on Thursday morning without having the opportunity to play a practice round  on one of 
the longest and toughest courses in PGA major history. He may seem  distracted and not 
interested in them. If Craig had negative expectations  for certain clients, his sales would have 
dropped at Land Rover. See more  about Dr. In 1992, John Daly was the 9th 
alternate to get into the last  major of the year, the PGA championships. One group 
of students was labeled  "intellectual bloomers', when in fact they were not different from the 
other  students. He came to chaussures puma the tournament with a blank slate, a  tabla rosa. With 
a practice round, you develop expectations about how you  will play-at times, this can be 
constructive, but it also can be  destructive, if play was poor.Without a practice round, John 
did not have  negative baggage of any bad shots. See every client as wonderful and 
a great  prospect.How do you act when you know a prospect has a high probability 
of  buying the product? Are you more jovial? Are you more engaging?Treat every  client with 
the highest level of expectations and watch your pocketbook be  fulfilled due to your great 
sales.This article is excerpted from the  Washington Post Best selling book, Full Throttle: 122 Strategies 
to  supercharge your performance at work (Wiley, 2009)Dr. He finished off Saturday  and Sunday with 
a 3 stroke victory.Most pros will play a few practice rounds  before a tournament to 
develop a battle plan. In turn, Craig would connect  less. They gave these students more 
positive feedback and engaging  communication. He is the author of the Washington Post Best Selling 
book:  Full Throttle: 122 strategies to supercharge your performance at work. Within  just a few 
months he became the #1 salesman, without any experience. He was  at home in Memphis 
not playing much or practicing his golf. Put simply, our  Tn Requin  expectations will influence our interactions 
and, in turn, those  interactions can become self-fulfilling.In the famous self-fulfilling prophecy  study conducted with 
children in the 1960's, students were randomly selected  to various classrooms. I came to the 
table without any prejudices or biases  from the past. The second day he shot a 
67, and again had the lead. The  teacher's expectations were self-fulfilled.This same phenomenon can apply 
to  Craig Patrick or any other salesperson. That week he was not expecting to play,  
but by Wednesday night he discovered that he had become the first alternate.  Come to 
the table with the highest expectations for every client. On his  first round, John shot 
a 69, placing him two strokes ahead of the field.  However, the teachers treated these 
particular students  differently-believing they were special. Those high expectations led to Craig's  success.In many cases 
in a business setting, especially in a sales setting,  we come to the table with 
expectations-some high and some low. He no longer  wanted to own a pizza business, and 
ended up selling Land Rovers in the  Southbay. In turn, the intellectual bloomers had better 
academic scores at  the end of the school year than the other student groups. He 
may rush his  answers and be less engaged in conversation. Gregg Steinberg is a sport  
psychologist to many professional athletes, motivational speaker, business  keynote speaker and leadership trainer and sales 
trainer. Daly just gripped  and ripped it and the rest was history.Coming to the table 
with no  expectations- can, at times, help your sales performance. His lower expectations  would be 
fulfilled with decreased sales.Being aware of your biases:The first  step in reducing the self-fulfilling prophecy 
is to be aware of your biases  or expectations.Do you come to the table with 
certain biases? If so, ask if  they have ever hurt your performance in the past? 
If the answer was yes,  then change your expectations.Becoming aware of your expectations is the  
first step to changing them in the positive direction.Have the highest  expectations for everyoneBe like 
Craig Patrick. But this process can be a  double edge sword. Rarely do we come 
without expectations-with a tabla rosa.  He had owned a pizza parlor in Mammoth Lakes, but 
sold it to move his family  to Los Angeles. As he describes it, "I treated 
everyone the same. This  phenomenon has been called the self-fulfilling prophecy. It did for Craig  
Patrick. Unfortunately, having low preconceptions of prospects and clients  can create a ceiling of limitations 
because they create biases in our  behaviors and interactions. Gregg at: www.drgreggsteinberg.com.Download free  audio 
clip of the Full Throttle presentation.. 
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